1. Debt Collection Services

By combining our highly motivated and well-trained collection professionals with state of the art technology, UCS ensures reliable collection performance and improves our client's cost and credit controls.

2. Collection Management Training

UCS provides collector training and collection management training programs designed specifically to meet the scope and needs of our clients. The increase in efficiency and production will be dramatic, resulting in an overall increase in recovery performance without increasing staff. The impact and benefits of providing professional ongoing collection training to staff can be realized immediately. However, the long-term benefits are lower turnover, higher employee morale, fewer customer complaints and a more effective management effort.

3. CASH Collection Management System

The CASH system incorporates over 10 years of collection experience and includes many automated features needed for the collector to maximize recovery performance, and includes management tools to efficiently manage the individual and department collection process. The system design focus is on performance and production with hands-on functions to improve collector skills and monitor the progress of critical indicators. Additionally, the system maintains accurate account details with automated interest and late fee calculations, letter processing, supervisor review, follow-up collection procedures and multiple management reports.